Q1.Where is your factory?
A:Our factory is in Haicheng wenzhou City,Zhejiang province,China.we do sanitary ware more than 15 years.
Q2.What is your terms of payment?
A:T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q3.How about your delivery time?
A:Trial order in 12-15days, 20ft container in 20-25days, 40ft container in 20-35days. The specific delivery time depends on the items and the quantity of your order.
Q4.Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q5.How about the warranty?
A:The main panel has 5 years warranty,the spare parts has 3 years warranty.
Q6. What is your sample policy?A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q7.Is it easy to install?
A:Yes,it is very easy to install.the whole sets of the shower panel,include all the components.
(Luxury Bathroom wet wall shower column
Three level brass shower mixer faucet
Back massage jets
1.5m stainless steel elastic hose)you can install it according to the usual manual.we also can supply you the install video.
Q8. Do you test all your goods before delivery?A: Yes, we have 100% test before delivery